01 / HOW TO
Steps
- 01
Confirm the person and the account that needs access help.
- 02
Use the available reset or account recovery action rather than sharing a password.
- 03
Ask the user to complete the reset privately and confirm they can sign in.
Help a user regain access through the approved flow.
Confirm the person and the account that needs access help.
Use the available reset or account recovery action rather than sharing a password.
Ask the user to complete the reset privately and confirm they can sign in.