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ALL TOPICSStart here→Patients→Queue and consultation→Prescribing and dispensing→Results and patient communication→Billing, payments, and corrections→Corporate, panel, and rewards→Inventory and suppliers→Reports→Manage your clinic→
Help Centre/Queue and consultation
6 ARTICLES

Queue and consultation

Move each visit through clinical care with clear ownership.

Manage the queue

Add a patient to the queuePrepare a confirmed patient for the clinician.↗Understand Waiting, In Progress, In Dispensary, and CompletedRead the four queue statuses as a patient hand-off.↗Remove an early-stage visit from the queueUnderstand when Remove from Queue is available.↗

Conduct a consultation

Start a visitBegin clinical work from the right queue entry.↗Record vital signs and case notesDocument observations and the consultation in the visit.↗Send a visit to dispensaryHand a completed consultation to the dispensing team.↗
Guidance for a smoother clinic day.Help Centre