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Results and patient communication
6 ARTICLES
Results and patient communication
Keep clinical outputs and follow-up attached to the right patient.
Test results
Create and review a test result
Record the correct test and its outcome for a patient.
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Attach result documents to the right patient
Keep external result files with the correct record.
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Follow-up
Send follow-up messages
Contact the intended patient with reviewed wording.
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Review patient feedback
Read responses and route them to the right team.
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Letters
Create a patient letter from a template
Start from approved wording and the right patient.
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Review and print a letter
Check the final document before it leaves the clinic.
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