MANAGE THE QUEUE

Remove an early-stage visit from the queue

Understand when Remove from Queue is available.

For Authorised staff

01 / HOW TO

Steps

01
Find the correct queue row and verify the visit is Waiting or In Progress.
02
Use Remove from Queue only when the early visit should no longer appear in the queue.
03
Confirm the patient profile remains and the unpaid draft invoice for that visit is discarded.

02 / SEE IT

Visual guide

Queue with fictional TEST visits in Waiting, In Progress, In Dispensary, and Completed states. — The Remove action appears beside early-stage visits in this TEST queue; later statuses do not show it. Select image to explore.

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