MANAGE THE QUEUE

Understand Waiting, In Progress, In Dispensary, and Completed

Read the four queue statuses as a patient hand-off.

For Assistant · Doctor · Locum Doctor

01 / OVERVIEW

Overview

Waiting: the patient is waiting to see a Doctor or Locum Doctor.
In Progress: the Doctor or Locum Doctor is seeing the patient.
In Dispensary: consultation work is complete and the patient is waiting for medicine and payment.
Completed: the medicine and payment hand-off is finished.

02 / SEE IT

Visual guide

Queue with fictional TEST visits in Waiting, In Progress, In Dispensary, and Completed states. — Compare the four status badges on these fictional TEST visits before acting on a queue entry. Select image to explore.

WaitingReady to see the clinician.
In ProgressConsultation is underway.
In DispensaryMedicine and payment hand-off remains.
CompletedHand-off is finished.

Queue status follows the patient hand-off; confirm each change on the saved visit.

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